BT have stated that ISDN will be switched off in 2025 with no new orders accepted after 2020
If you currently use ISDN, Now is the time to switch to VoIP
It isn’t as complicated as you might think!
Finding the right phone system solution
We know from experience that businesses find it hard to choose the right phone system. Using our in-depth knowledge, we will ensure that you get the best telephone solution to suit the needs and requirements of your business.
We also know that choosing the correct system is not the only challenge businesses face. Many of our existing customers had struggled with larger providers in the past and found their systems were unreliable and problems were difficult to resolve. This was often due to their suppliers having hard to reach support teams which passed them from pillar to post, or being a sales led company without the necessary resources to provide any support.
Immediate Cost Savings
Moving to VoIP can bring significant cost savings. There are two types of business systems; On-Premise (PBX) or Hosted (cloud). Both systems work in a similar way delivering phone services over your internet connection. However, there are differences and cost savings which depend on your business requirements.
On-Premise Phone System (PBX)
Perfect for small, medium AND larger businesses, the central processor (PBX – Private Branch Exchange) is self-managed on site. There is a higher initial setup cost, but lower running cost. On-Premise systems connect through SIP Trunks, which are virtual phone lines though your internet connection.
We will liaise with IT technical support, either from your own IT department or external to manage changes and software updates. Most technical issues that arise can be fixed remotely, however some on-site support may be required at times.
If you already have a PBX phone system, it could possibly be very easy to switch to VoIP, or a simple upgrade to a hybrid PBX means you can keep using existing handsets. Contact us below and we can talk you though your options.
Hosted Phone Systems
Also known as cloud phone systems, hosted is a perfect small business phone system, with low setup costs and no technical skills required. All of the processing is managed off-site, in the cloud, and calls are delivered directly to your handset or mobile app.
Most of the same powerful features are available with voicemail, hunt groups, call transfer as well as call recording, voicemail to email and CRM integration.
You may need to upgrade to IP Handsets to use hosted VoIP, but the setup in your offices could simply plug-and-play.
Why Phones 4 Business?
At Phones 4 Business our friendly customer service team led by Emma Martineau will manage your account from start to finish with complete professionalism. you will have a dedicated Project Manager who will see the installation through. That individual will fight to ensure your system is delivered on time, keeping you up-to-date on all aspects of the installation and programming.
We will then deliver a full training programme to ensure that all staff are trained in the optimal use of the telephone system by one of our technical team. We know that our customers can’t always take in all the training when the new telephone system is first installed and it can seem like a heavy burden, so we promise to visit your premises within one month of installation to provide further training.
We also know you will want to get the most from the system when you know what fantastic functionality it has, and so we will concurrently ‘tweak’ the system for you. As an accredited partner, Phones 4 Business are able to offer a range of high-quality Telephone Systems from the following major brands: