Business Fibre Broadband

There are a number of considerations when choosing the right Broadband package for your business

  • How many users will be connected?
  • How much data will you need?
  • What cloud services do you subscribe too?

Fibre broadband is available to over 90% of UK business premises providing the most cost-effective and reliable service. We have a look at some of the things you need to consider:

Speed & Capacity to meet your business needs

The speed you need is critical for your teams to work efficiently. Too slow, and your team will find it frustrating to get their work done; too fast, you could be paying for a service you really don’t need.

Reliable service levels at all times

Loss of service is worse than a slow service. Being disconnected for even a short period can cause your business multiple problems. Fibre broadband is much more reliable than copper wire services (ADSL) so whilst you may not need fibre speed, you may need fibre reliability. Fibre Broadband services are FTTC, FTTP and Leased Lines.

Technical support and service

We do more than provide a broadband connection. From making sure your connection is secure to getting the best from your WiFi signal our customer service experts are on hand to provide help and resolve any issues. Phones 4 Business are local broadband, network and WiFi  experts supported by Netgear, Openreach and other major carriers.

Static IP address

Business fibre broadband packages include at least one Static IP address and additional IP addresses can be added if required. This enables you to access advanced internet services like remote access, VoIP phone systems and access to cloud services, storage and backup. You could host your own website and email server.

What options are available?


This is the most basic broadband connection. ADSL (Asymmetric Digital Subscriber Line) provides Data frequencies using a microfilter over a single copper wire. This is the most common service for home users, but due to the architecture of the copper wire, is the least reliable.

Speeds of up to: 10Mbps


Fibre to the Cabinet (FTTC) uses fibre cable from the telephone exchange to your nearest street cabinet. The final stage of your connection uses traditional copper wire. The speed you can achieve depends largely on your distance from the street cabinet. This service offers the minimum level of reliability we recommend for business users.

Speeds of up to:  76Mbps


Fibre to the Premises (FTTP) is end-to-end fibre optic connection. The greatest advantage of an FTTP connection is that the speed is not affected by distance. The connection is still from the telephone exchange to the street cabinet though a shared connection so the bandwidth can be affected at peak times by other users on the network.

Speeds of up to: 500Mbps
(FTTP may be subject to a one-off connection fee)


When upload is just as important as download a leased line provides a symmetrical connection. This means upload is just as fast as download. Very different to the services above, a leased line does not use the Public network and is dedicated for your use and the speed is never compromised.

Speeds of up to: 1,000Mbps (1 Gigabit)
(A leased line may be subject to a one-off connection fee)

Business Broadband for VoIP

Using VoIP (Voice over Internet Protocol) phone systems give you everything a traditional phone system does with one crucial difference; it can save you a lot of money.

Hosted in the cloud or an on-premise (SIP Trunk) system, VoIP gives you much more flexibility and features. Choosing the right broadband package is critical to the success of your VoIP phone system. You need to take into account all the cloud services your business consumes, how many concurrent calls at busy times, and how many users are connected.

If you’re unsure what package or speed you’d need, just give us a call and we will be happy to calculate this for you.

A rough guide

1-20 users20-50 users50+ users
Hosted VoIPFTTCFTTPLeased Line
SIP TrunkingFTTCFTTPLeased Line

Saving you Money

The efficiency gained from a fast internet connection can save your business money over time, but there are other indirect savings you can also benefit from right away:

  • VoIP will improve the way you communicate and collaborate, whether you’re a small or large business. It will allow your team to communicate with customers, colleagues or partners on real-time video calls from all over the world, growing your business and allowing you to access new markets.
  • Cloud software allows multiple users to share a secure workspace and collaborate on projects, documents and videos seamlessly. Additionally with most cloud services you only pay for what you need.
  • Backup and server replication services keep you running if disaster strikes. Run an overnight backup to the cloud keeps your data safe while everyone sleeps


Our account managers are technically qualified to evaluate your business broadband needs, from bandwidth requirements to WiFi connectivity to ensure your business is connected.

Please use the contact form below, or call us on 01202 705030