Phone System Maintenance

Keeping your communications optimised and healthy

Bespoke Maintenance

Your telephone system is the most important part of your business.

At Phones 4 Business we will protect your business, ensuring that your telephone system is fully maintained by our experienced technical team. We will also make sure that in the event of a problem occurring, you have contingency measures in place to keep your business operational at all times. 

We pride ourselves in providing a personable service so our customer service team, led by Emma, will be readily available if you ever have any queries regarding your phone system.

Although we have a number set packages available, as a family run business with a dedicated team, we are also able to tailor a bespoke contract just for you. We maintain a variety of business telephone systems from major providers such as NEC, LG, Panasonic, Samsung, Siemens, and more.

We recognise that your telephone system is the most important part of your business and our dedicated and friendly team will make sure you have peace of mind, allowing you to focus your attention on other important areas of the business.

Telephone System Maintenance Packages

If you want to understand a bit more about what our maintenance packages entail, the table below indicates the four main levels of access to technical support.


  • 24 Hour Support Hotline
  • 12hr Response time *
  • Fault related labour costs only

Business Plus

  • 24 Hour Support Hotline
  • 12hr Response time *
  • Labour and parts

Business Hotel

  • 24 Hour Support Hotline
  • 8hr Response time *
  • Fault related labour costs only

Business 24

  • 24 Hour Support Hotline
  • 12hr Response time *
  • Labour and parts

To enquire about reducing your Business Telephone System Maintenance costs, please fill in our short form and our technical team will work on a quote that is tailored to your particular business.

Request a Quote

About your phone system

Why is maintenance essential?

Your telephone system is a powerful tool which is integral to the success of your business. Most companies start losing money and customers as soon as their phones stop working. A phone system PBX as well as individual handsets need software and firmware updates from time to time to function correctly, as well as maintaining the correct setup, configurations and security. 

If you rely on your phone systems to operate your business and do not have a phone system maintenance contract in place, the damage to your day-to-day business functions could be huge.

We offer:

Guaranteed response times

If you are losing hundreds or thousands of pounds per hour with a telephone system offline, you will want the problem resolved immediately.
Without a maintenance contract in place, you may have to wait for several days before the issue is fixed.

Specialised teams

Without a contract in place, you may not be able to get access to the right people to solve the problem. Many businesses require you to speak with non technical staff first and the process can cost you valuable time and money.

No surprises

Many businesses need to plan and budget for the years ahead. Not knowing how much you will have to fork out to get your phone system back up and running as quickly as possible can be difficult.


Phones 4 Business