Phones 4 Business Code of Practice
Our Code of Practice
- Download our Basic Code of Practice and our Code of Practice for Premium Rate Services and NTS calls
Ofcom General Conditions of Entitlement
- Ofcom’s C7 “Switching” General Condition
- Ofcom’s C8 “Sales and marketing of mobile communication services” General Condition
How to Contact Us
Please contact our Customer Service Team using one of the following:
- By Phone: 01202 705030 – Opening Hours: 9 to 5 Monday to Friday, excluding Bank Holidays
- By Email
- By Fax: 01202 675253
- By Letter: Customer Services, Phones 4 Business Limited, 41 Seldown Lane, Poole, Dorset BH15 1UA
- or via this website
Useful Addresses
The Ombudsman Services
3300 Daresbury Park, Daresbury, Warrington, WA4 4HS T: 0330 440 1614
E: osenquiries@os-communications.org
W: www.ombudsman-services.org
Ofcom
Riverside House, 2a Southwark Bridge Road, London, SE1 9HA T: 020 7981 3040 or 0300 123 3333
E: contact@ofcom.org.uk
W: www.ofcom.org.uk
Phone-paid Services Authority
40 Bank Street London, E14 5NR T: 0800 500 212 or 020 7940 7474
E: info@psauthority.org.uk
W: www.psauthority.org.uk
Telephone Preference Service
DMA House, 70 Margaret Street, London W1W 8SS T: 0845 070 0707
W: www.tpsonline.org.uk
Federation of Communication Services (FCS)
Provident House, Burrell Row, Beckenham, Kent BR3 1AT T: 020 7186 5432
E: fcs@fcs.org.uk
W: www.fcs.org.uk
Licence Number 001998-053
Correct at time of printing, published May 2017