Comparing iPECS Cloud and Eve Phone Systems: Which is Right for Your Business?
Choosing the right phone system is crucial for any business looking to improve communication, streamline operations, and enhance customer experience. With numerous options available, it can be challenging to decide which platform best fits your needs. In this blog, we compare three popular cloud-based phone systems – Intermedia Unite, iPECS Cloud, and eve Phone Systems […]
How VoIP is Revolutionising Business Communication in the UK
Voice over Internet Protocol, better known as VoIP, is rapidly transforming the way businesses communicate across the UK. By replacing traditional phone lines with internet-based calls, VoIP offers a smarter, more flexible, and often more cost-effective solution for modern businesses. As the PSTN (Public Switched Telephone Network) switch-off approaches, the shift to VoIP isn’t just […]
Transitioning to Cloud Phone Systems: A Step-by-Step Guide
As businesses continue to adapt to hybrid working, evolving customer expectations, and the rise of digital tools, traditional phone systems are increasingly being replaced by cloud-based alternatives. Cloud phone systems, also known as hosted VoIP (Voice over Internet Protocol), offer flexibility, scalability, and cost-efficiency – making them an ideal solution for modern organisations. However, the […]
Understanding the Advantages of Direct Internet Access (DIA) Services for Businesses
As businesses become increasingly dependent on cloud services, remote working, video conferencing, and real-time data, the demand for reliable and high-performance internet connectivity continues to grow. While traditional broadband options may suffice for some, many organisations are turning to Direct Internet Access (you’ve just defined DIA so don’t need to again) services to ensure they […]
Business Broadband vs. Residential Broadband: Key Differences
In an age where connectivity is essential to everyday operations, choosing the right broadband service can make a significant difference to how your business performs. While residential broadband may seem like a convenient and budget-friendly option, it’s not always suited to the demands of a commercial environment. Understanding the key differences between business and residential […]
The Value of Ongoing Phone System Maintenance and Support
In today’s fast-moving business environment, your phone system is more than just a way to make calls – it’s a vital tool for internal communication, customer service, and everyday operations. While many businesses invest in modern phone systems, ongoing maintenance and support are often overlooked. However, regular upkeep is essential to keeping your communications running […]
Training Your Team on New Communication Systems: Best Practices
Introducing a new communication system into your business can bring significant benefits – from improved efficiency and collaboration to better customer service. However, to truly unlock its value, it’s essential that your team knows how to use it properly. Without the right training and support, even the most advanced systems can lead to confusion, frustration, […]
Ensuring Phone System Security in the Digital Age
As businesses continue to embrace digital transformation, the importance of securing every aspect of communication has never been greater. While cybersecurity often focuses on protecting emails, files, and networks, phone systems are sometimes overlooked. Yet, with modern systems increasingly running over the internet, they are just as vulnerable to threats such as hacking, fraud, and […]
Fibre To The Premises (FTTP) Broadband: What It Means for Your Business
In today’s digital-first world, a fast and reliable internet connection is no longer a luxury – it’s a necessity. Whether you’re running cloud-based applications, hosting virtual meetings, or relying on real-time communication tools, the speed and stability of your broadband connection can have a direct impact on productivity and customer experience. That’s where FTTP broadband […]
The Connected Advantage: How IoT is Driving Efficiency and New Revenue Streams
The Internet of Things (IoT) – the network of physical objects embedded with sensors, software and other technologies to connect and exchange data with other devices and systems over the internet – might sound futuristic, but it is already transforming businesses across every sector. For small and medium-sized businesses (SMBs), IoT isn’t just a trend; […]
Beyond the Firewall: Why Proactive P4B Cyber Shield is Essential for Your Business
Cyber threats are no longer just an IT problem, they are a core business risk. In today’s highly connected world, relying solely on basic antivirus software and a firewall simply isn’t enough. Small and medium-sized businesses (SMBs) are increasingly targeted because they are perceived as having weaker defences than large enterprises. Moving from a reactive […]
iPECS Cloud vs PBX – Which Is Right for Your Business?
Choosing the right phone system for your business can feel like a big decision. With so many options available, it’s important to weigh up what suits your current needs and future plans. Two of the most common choices are iPECS Cloud and traditional PBX systems. Each has its strengths, but depending on your business size, […]
Openreach price increases – May 2021
Due to price increases from Openreach, the costs of some copper services are to increase on 1 May 2021 with others to increase on 1 July 2021. We receive a number of changes from suppliers and, although we always try to absorb these, unfortunately on this occasion we will have to pass them on. If […]
Back to Business safely
Fever ScreeningThermal Solutions SAFER – FASTER – SMARTER Thermal solutions from Hikvision are the perfect tool to support high-level screening, reducing the need to manually measure the temperature of each person. One Second to detect skin-surface temperature of a person Multi-person detection simultaneously Non-contact measurement to avoid physical contact Multiple ways to alarm/notify operators AI detection to reduce false alarms […]
Calls to the 101 police non-emergency number are FREE from April 1st 2020
The Home Office has requested that all calls to the non-emergency service, 101, are free of charge from 1st April 2020. The phone service, which receives around 30 million calls annually, connects the public to their local police force or one of their choice. This change aims to alleviate pressure on 999 services while also providing […]
What the end of ISDN means for your business telecoms
In 2015, BT announced its decision to switch off ISDN networks by 2025, nor will new ISDN circuits be available to purchase after 2020. This means that any organisation that uses ISDN for its voice traffic (i.e. making and receiving telephone calls) will find itself voice-less after 2025. This may sound drastic, until you consider […]
5 Signs you Need to Upgrade Your Phone System
In recent years, the advancement of technology has seen business phone systems evolve into much more than just a communication device. Due to the speed of these advancements, businesses are often behind the curve when it comes to ensuring their phone systems are fit for the job and most importantly their business. At Phones 4 […]
